Connect Gmail or Outlook to Send Email

Revnu sends email from a mailbox you connect. Before you connect one, Revnu already finds leads and writes emails, so they're ready to send the moment you do.

Two kinds of mailbox connect:

• Gmail and Google Workspace, on the Gmail row.

• Outlook and Microsoft 365 work mailboxes, on the Outlook row.

On IONOS, Hostinger or another mail host? See your options.

How do I connect my Gmail or Outlook?

1. 1

   Open Connections

   In the dashboard, open Connections and find the Reach People group.

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2. 2

   Press Connect on the right row

   Press Connect on the Gmail row for Gmail or Google Workspace. Press it on the Outlook row for Outlook or Microsoft 365.

3. 3

   Sign in and allow access

   Sign in to the mailbox you want Revnu to send from. Allow access on the consent screen.

   If the screen says you need an admin's approval, see the consent screen says I need an admin's approval.

4. 4

   Check the row

   You land back on Connections. The row says Connected, with the address Revnu sends from.

When Revnu asks you to connect email in chat, its link opens Connections with a box to pick Connect Gmail or Connect Outlook, so you can start straight away.

What you'll see once it's connected

• Revnu notices the connection by itself. You don't need to tell it.

• A sequence that showed Needs an Inbox can now send.

• On Pro, an email you approve leaves within minutes. Emails Revnu sends on its own go out in each prospect's working hours, on your sending days. One to a lead with no saved time zone goes within minutes, any day. See how many emails Revnu sends a day.

We use Microsoft 365, not Gmail. Does that work?

Yes. Microsoft 365 and Outlook work mailboxes connect through the Outlook row. Connect it from the Outlook row in Connections > Reach People.

The consent screen says I need an admin's approval

Many Microsoft 365 companies only let an admin approve new apps.

• Someone else runs your Microsoft 365. Send them the request from the consent screen. Once they approve it, press Connect on the Outlook row again.

• You run your own Microsoft 365. You are the admin. Connect while signed in with your admin account, and approve the app for your organisation when the consent screen asks. If it still says you need approval, approve the pending request in the Microsoft Entra admin centre under Enterprise applications, then connect again.

The same can happen on Google Workspace. There, the admin allows the app in the Google Admin console.

Our IT team blocks third-party apps

You can start today either way:

• Let Revnu buy sending inboxes on lookalike domains. Nothing touches your company mailbox. They warm up before they send. See sending inboxes Revnu buys.

• Start on LinkedIn. See connect LinkedIn.

My business email is on IONOS or Hostinger. What do I do?

Revnu connects Gmail (including Google Workspace) and Outlook (including Microsoft 365). For mail on IONOS, Hostinger or another host, you have three ways to start:

• Connect a Gmail or Outlook mailbox you do use for work. It sends the same day.

• Let Revnu buy sending inboxes on lookalike domains. Revnu proposes them and pays for them, and they warm up before they send. See sending inboxes Revnu buys.

• Start on LinkedIn instead. See connect LinkedIn.

Should I connect my main address, a separate account, or let Revnu buy inboxes?

Each choice protects a different thing:

Revnu keeps volume low on any mailbox: up to 50 emails a day and 20 an hour on a mailbox you connect. Every email goes to a checked address, and anyone on your block list is skipped. The full answer on inbox placement is in will Revnu's emails land in spam?.

For a separate address on your own domain, create it in Google Workspace or Microsoft 365, then connect it here.

How do I switch to a different sending address?

You don't need to cancel or sign up again. Your sign-in email and your sending mailbox are separate, so you keep your account, your trial and everything Revnu has found.

1. 1

   Add the new mailbox

   Open Connections > Reach People. Press Manage on the Gmail or Outlook row, then Add Another Inbox. Sign in to the mailbox you want to send from.

   If the new address is on the other provider (Outlook instead of Gmail), press Connect on that row instead.

2. 2

   Tell Revnu to use it

   Say it in chat, for example "send everything from sam@yourcompany.com from now on".

3. 3

   Disconnect the old address

   Back in Manage, press Disconnect next to the old address and confirm. Revnu then sends from the mailbox that's left.

Your sign-in email stays the same, and that's fine: it's only how you log in.

Which mailbox sends my emails?

The mailbox you connect sends. If you connect more than one, they all show under Manage on the row, and one is marked Main inbox. Revnu picks which connected mailbox sends unless you tell it. To use a particular one, say so in chat, for example "send this sequence from sam@yourcompany.com".

Each teammate can connect their own mailbox: press Manage on the row, then Add Another Inbox. Each mailbox stays with the person who connected it, who reconnects or disconnects it.

Where do I see the emails Revnu sent?

In the mailbox itself, in Sent. Revnu sends as you, from your address, and replies arrive in that same mailbox. Revnu also shows replies in Inbox in the dashboard.

If Sent looks empty, check you're looking in the mailbox shown on the Connections row. If you own several domains, the address may be on a different one than you expect, such as .co instead of .com.

Can I send the emails in my Drafts myself?

Approve them in Review instead. It's one press and the email leaves your mailbox within minutes, so it's just as quick. Revnu then clears the draft and keeps track of the lead. A draft sent by hand from Gmail or Outlook skips that tracking, and the person may get it twice.

Drafts holds first emails and follow-ups. For everything waiting on you, use Review and the Drafted and Sending tabs on Leads. See where is my email? and how Revnu's emails look.

Can I reply to prospects from Gmail myself?

Yes. Reply from your mailbox as you normally would. If you're taking over a conversation, set that lead's status to Contacted on the Leads page so Revnu stops emailing them. See replies and booking calls.

Can I see an email the way a prospect will?

Yes. Ask Revnu "send me a test of this sequence" or "send me a test of that email". It sends each email step to your own inbox straight away, with "[TEST]" in front of the subject and sample values filled in. A test adds nobody to the sequence and counts as no send. It goes to your own addresses: your sign-in, a teammate's, or a connected inbox.

Can I log Revnu's emails in my CRM?

Yes, with a BCC address. Open Settings, choose the Agent tab and find BCC on Outreach Emails. Add your CRM's logging address, up to five addresses. Every outreach email and follow-up from your connected inboxes then carries a hidden copy to them. Prospects never see it. You can also ask Revnu to add or remove one.

If it doesn't work