Why Aren't My Ads Running?
Fix ads that aren't running in Revnu. A Google Ads connect that didn't finish, no ad account found, ads paused at or near the monthly budget, a campaign waiting for approval, LinkedIn page access, no usable Meta ad account, the TikTok minimum, and a missing outcome. Each with the fix.
Most ads get moving again with one quick fix. Check these three places first, then find your symptom below.
Check the ad row in Connections
Open Connections > Advertise. Each ad row says what it needs, such as Reconnect or an account to choose.
Check the budget on Ads
Click Ads in the sidebar and look at the Spent This Month band at the top of Campaigns. If it says Launches paused, see everything paused at once.
Check Review
Open Review. A new campaign waits there for your approval before it launches.
I clicked Connect on Google Ads and nothing happened
The connection didn't finish, usually because Google's sign-in or permission screen was closed before you allowed access. Nothing was connected. Press Connect again, pick the login that can open your ad account and allow the permissions Google lists. See connect Google Ads.
Revnu says it can't find an ad account
| Platform | What it says | What to do |
|---|---|---|
| "No advertising account was found for this Google login." | Add the Google user you connected to the ad account in Google Ads, or pick a user who's already on it. Then press Connect on the Google Ads row in Connections > Advertise again. Each connect looks for ad accounts afresh. See connect Google Ads | |
| Reddit is connected, but "this business does not own an ad account yet" | Create the ad account under your own Reddit Business, and Revnu runs your ads from it. See connect Reddit Ads | |
| TikTok | TikTok is connected, but "no ad account was shared" | Reconnect and tick the ad account on TikTok's page. See connect TikTok Ads |
| X | Finish Setting Up X Ads | X shows the account once billing is set up. Finish billing in X Ads. See connect X Ads |
| Microsoft | Microsoft is connected, but "this login has no ad accounts yet" | Create one, or reconnect with a user who has access. See connect Microsoft Ads |
Note
Each ad account is yours. Create it with your own login and card, and Revnu runs the ads from there.
Everything paused at once
Reported spend got too close to your Monthly Ads Budget, so Revnu paused every campaign. The Spent This Month band on Ads says Launches paused. Resume.
Raise the budget if you want to spend more
To spend more this month, press Edit Budget beside Spent This Month and raise it.
Press Resume
Press Resume after Launches paused.
Turn your campaigns back on
Approve or resume the campaigns you want running. They stay paused until you do.
Note
They stay paused into the next month until you resume them, so nothing spends without your say. See ad budgets.
Why did my ads pause right after I launched them?
The daily budgets of your live ads already use up what's left. Revnu keeps room for a day of the extra spend Google, Microsoft, Meta and TikTok allow, so four TikTok ads at USD 20 a day need about USD 100 of room. Raise the budget or run fewer ads at once. The worked example is in ad budgets.
My campaign says it's waiting for approval
Revnu builds every campaign paused. Launching, resuming and adding money always wait for your yes. Approve it in Review or in chat, or open the campaign on Ads and press Launch Campaign. Approving a learning budget doesn't launch anything either. On Pro, Ad Tests starts on Ask Me First, so each new test waits for you too.
A draft on Campaigns won't go live
Revnu's drafts sit on Ads > Campaigns with a switch. Flipping it says what's missing:
| What it says | What to do |
|---|---|
| Connect and the channel's name, such as Connect Meta Ads First | That channel isn't connected yet. Press Connect, finish the connection, then flip the switch again |
| "Set a monthly ads limit first, so Revnu knows the most it may spend." | Press Set Monthly Limit and save a Monthly Ads Budget |
| A reason the channel can't start a campaign yet | Fix what it names, such as a missing outcome or ad account, then try again |
Once you enter a daily budget and press Go Live, Revnu builds the ad and turns it on, then tells you in chat that it's live or exactly what stopped it.
Revnu mentions LinkedIn "image access" or "page access"
LinkedIn lets a company page's admins post as the page and upload its ad images, so the person who connects LinkedIn Ads needs to be one. Make them a page admin in LinkedIn, or have a page admin reconnect from the LinkedIn Ads row in Connections > Advertise. See connect LinkedIn Ads.
Meta says no usable ad account was found
The Facebook login you connected can't see an active Meta ad account. Assign it to the ad account in Meta Business Settings, then press Reconnect on the Meta Ads row in Connections > Advertise. See connect Meta Ads.
My TikTok budget is too small
TikTok won't serve an ad group below USD 20 a day, and an account in another currency has its own floor that TikTok enforces. If your monthly budget can't cover that, raise it or run fewer TikTok ads at once. Every channel's floor is in ad budgets.
Revnu says it needs an outcome before it can launch
Ads need to know which result counts. Set up a purchase, trial start or booked call under Revnu Tag in the Ads sidebar. Once one is set up, Revnu builds the campaign and it goes live when you approve it. Reddit saves drafts from then on too. No developer? Set up outcomes says what works without one.
Launch was refused because of billing
The ad platform needs a working payment method on your ad account. Set up billing in the platform itself: Reddit Ads, X Ads Manager or TikTok Ads Manager. Revnu passes on the platform's own wording and keeps building paused drafts meanwhile. For Reddit, see connect Reddit Ads.
The campaign is live but shows no impressions
| Why | What to do |
|---|---|
| Under review | Microsoft reviews new ads, usually within a business day. Other platforms review too. Revnu passes on any rejection in the platform's words |
| Rejected by Meta | Hover the ad on Ads to see Meta's reason. In a paused draft, Revnu can remove that one ad or swap in a corrected one without rebuilding the campaign |
| Still learning | On a new account, a Reddit or TikTok campaign either bids for clicks or bids for a result its Pixel is still learning. Results pick up as the platform learns |
| The row says Reconnect | The connection expired. Reconnect it in Connections > Advertise |
Still stuck?
Ask Revnu in chat, for example "why aren't my Google ads running?". It reads the account and names the one thing that blocks. Or see get help from a person.
Frequently Asked Questions
Why did all my ads pause on their own?
Reported spend for the month, plus room for a day of platform overspend, reached your Monthly Ads Budget. Raise the budget if you want, press Resume in the Spent This Month band, then approve the campaigns you want running again.
Why did my ads pause minutes after launch?
Their daily budgets already use up what's left of your monthly budget, once Revnu keeps room for a day of platform overspend. Raise the monthly budget or run fewer ads at once.
Why can't Revnu see my ad account?
Usually you signed in with a different user than the one on the ad account, or the platform hasn't shared it yet. Each connect page lists the fix for that platform.
How do I run Facebook ads in Revnu?
Connect your Meta ad account on the Meta Ads row in Connections > Advertise. Revnu runs Facebook and Instagram ads that optimize for clicks, or for an event your own pixel receives. See connect Meta Ads.
Will Revnu restart my ads next month?
Your ads restart when you press Resume and approve them. Ads paused at the budget stay paused until then, so nothing spends until you say so.