Pause or Stop Everything

Say "pause", "stop sending" or "ask first" to Revnu in Slack, iMessage or the dashboard chat. Revnu then:

• Cancels every outreach email still waiting in the send queue, sequence and one-off emails alike

• Switches every approval setting to Ask Me First

• Tells you what it stopped and what already went out

If you haven't approved a sequence and Emails is on Ask Me First, no outreach email has gone out without your yes. Pause keeps it that way.

How do I stop absolutely everything?

Do all four. Each one covers something the others don't.

1. 1

   Say "pause"

   Queued email is cancelled, and one-off emails, blog posts, LinkedIn invites, messages and InMails, and ad tests all wait for you. A LinkedIn reply to someone who wrote back still goes, under the LinkedIn approval setting you had before the pause; sequence steps wait. Sequences on inboxes Revnu set up for you pause too, and pick up again when you resume. Check Revnu's reply for anything already being sent at that moment, which is too late to stop.

2. 2

   Switch off LinkedIn Sending

   Open Settings and choose the Agent tab. Switch off LinkedIn Sending. Pause already holds every LinkedIn send, so this is for stopping LinkedIn for good. Revnu then only reads LinkedIn.

3. 3

   Pause your ads

   Say "pause all my ads". Live ads keep spending until they're paused here or in the ad platform.

4. 4

   Pause your workflows

   Open Workflows in the sidebar and tap Pause on each one. After step 1 anything they'd send waits for you anyway, but pausing stops the runs.

Revnu replies to each step.

What happens when I say "pause"?

1. All six switches in Settings > Agent > What Needs Your Approval go to Ask Me First.

2. Email in the send queue that hasn't started sending is cancelled.

3. Emails from sequences you already approved, sent from your own Gmail or Outlook, now wait for you in Review. A sequence's first emails waiting together show as one card. On Leads, the N Steps pill next to each of those campaigns shows Paused.

4. Blog posts that were due to publish on their own stop, and wait for your approval.

5. Revnu replies with three lists: what it cancelled, anything being sent at that moment (too late to stop), and what went out in the last 24 hours.

Revnu keeps working while paused. It still researches and drafts. Everything just waits for you.

Say "pause" again whenever you want a fresh report. Revnu checks the queue each time rather than answering from memory.

What doesn't "pause" stop?

• An email already being sent at that moment.

• A reply to a prospect you already approved. It still goes out.

• A LinkedIn reply to someone who wrote back. It goes under the LinkedIn approval setting you had before the pause. LinkedIn sequence steps wait.

• Something you approve while paused. Approving an email or a LinkedIn card during the pause sends it, because that's your yes. Replies you type yourself in Inbox still send.

• Ads that are already running. Ask Revnu to pause them ("pause all my ads"), or pause them in the ad platform.

• Workflow schedules. Workflows still run, but anything they would send waits for you. To stop one, tap Pause on it in Workflows.

How do I see what already went out?

• Revnu's reply to "pause" lists what went out in the last 24 hours, with times.

• Leads shows each lead's status, such as Sent, Replied or Bounced.

• The Done tab in Review lists everything you approved and what happened to it.

• Home's What I'm doing panel shows what's queued under Next and what already happened under Done.

See Where is my email?.

How do I resume?

Press Resume Outreach on the paused banner, or tell Revnu:

Start again.

Every switch in Settings > Agent > What Needs Your Approval goes back exactly as it was before the pause, so approved sequences send on their own again if they did before.

Changing one switch by hand while paused also ends the pause, but keeps what the card shows: that switch changes and the others stay on Ask Me First. To get your old mix back, use Resume Outreach instead.

Until you resume, approved sequences send nothing. The banner sits on Leads, in the sequence window and in Settings > Agent, and says when the pause started.

• If you turned off LinkedIn Sending, switch it back on too.

• Sequences on inboxes Revnu set up for you start again on their own. A one-off campaign you approved before the pause waits until you ask Revnu to resume it.

How do I train Revnu before anything sends?

Pause first, teach it, then let it go:

1. Say "pause", so everything waits while you set up.

2. Keep people you already know off the list. Add customers, partners and anyone you're already talking to the block list. See Keep people off your outreach.

3. Write Memory. In Settings > Memory, fix your About file, Who We Sell To and Product Facts, and add anything that must never be said to Never Say. See Teach Revnu your business with Memory.

4. Read the first sequence. On Leads, pick the campaign, then click the N Steps pill next to it. Ask Revnu for changes until it reads right, then approve it.

5. Resume. Press Resume Outreach on the paused banner, or say "resume" (see How do I resume?).

Questions about pausing

Can Revnu restart sending at a set time?

Yes, with one reply from you. Revnu changes approval switches when you ask in that message, never from a scheduled task, so your settings stay in your hands. To restart at 8am:

1. Ask Revnu to message you at 8am.

2. When it does, reply "resume", or press Resume Outreach on the paused banner.

To control the hours email goes out every day, set a sending window instead: "only send between 9 and 5, Toronto time". Emails Revnu sends on its own then go out only in those hours, in each prospect's time zone, Monday to Friday unless you choose every day. An email you approve yourself, or one to a lead with no saved time zone, still leaves within minutes. See How many emails Revnu sends a day.

Is pausing the same as cancelling my plan?

No. Pausing stops sending while your plan and billing carry on, so everything is ready the moment you resume. To stop paying, cancel in Settings > Account. See Cancel your trial or plan.

If it doesn't work